We just wanted to remind you how our order allocation system works for new stock that’s featured in our Newsletter/What’s New page each week.

We now draw lots for those relatively few items that get clashing orders following new stock releases in our Newsletter. We think this gives everyone a fairer chance of getting what they want, at the same time removing the pressure for customers to order in a hurry and thus make mistakes or change their minds. This is also fairer for those who may be busy when the Newsletter is issued, or for non-UK customers in different time zones. This applies to orders received following the Saturday Newsletter (issued around 10 am) up to 4 pm on the same day, after which we revert to first come, first served. Wherever possible, we shall be advising you after 4 pm of the results of your Newsletter order. 

For the Midas Collection only, we have extended that order deadline to 6 am on the Sunday morning following the Newsletter, such has been the global response to this wonderful opportunity, so that collectors around the world have an equal chance. After 6 a.m. on Sunday, all Midas stock from the Newsletter for that week reverts to a first come, first served basis. If you place an order for Midas items, we’ll advise you of the result after 6 a.m. on Sunday.

So, a timeline to summarise:

9 – 11 am Saturday: Newsletter sent; What’s New page and Catalogue updated

4 pm Saturday: Orders checked for clashes and, if required, draw made to determine successful orders.

After 4 pm Saturday: Emails sent to advise draw results.

Midas Collection only

6 am Sunday: Orders checked for clashes and if required, draw made to determine successful orders. 

After 6 am Sunday: Emails sent to advise draw results. 

The vast majority of items we sell don’t get clashing orders, so most orders will be successful. But please remember that in nearly all cases, we will only have one copy of any given item and inevitably, when it’s one in high demand, someone is going to be disappointed at missing out.