Week 10 – the Final Lockdown: Mail order trading from 1st June
As a result of the coronavirus pandemic, 30th Century Comics is changing the way we operate. All three of us who own and run the business are vulnerable either in terms of age, underlying health conditions or both. In planning the way forward for our business, we have to prioritise the health of ourselves and our customers.
We will, from Monday 1st June until further notice, be running a mail order service only; the shop will not be open to visitors. You will be able to contact us by email or letter to place orders or make enquiries. We’ve done a full risk assessment for our premises, and have determined that this is the only way we can safely operate under the current circumstances. In a shop designed for browsers, it would be impossible to prevent visitors touching the stock.
Our weekly newsletters will in future be issued on Saturdays, with replies to orders sent on Sundays. The first newsletter with new stock updates will be sent next Saturday 6th June and weekly thereafter.
Initially, we will be posting out orders midweek once a week; we may increase this frequency at a later date.
We will of course continue to monitor the global situation with regard to the pandemic and review our arrangements as things change. It may be possible at some later stage to arrange visitors by appointment, for example.
There are some advantages to these new arrangements for collectors and comic fans. We will have more time to list incoming stock, offering the widest possible range of material. Also, we will be working towards having our online catalogue totally up to date at all times, with sold items being deleted at point of sale, removing the frustration of seeing something you want that has already sold.
For a lot of our customers who are exclusively mail order already, there is no significant change. And for those of you who haven’t used our mail order service, you’ll find it easy to use, with orders securely packaged and sent fully insured. Obviously, we’d encourage you to give it a try; we’ve already been running our mail order service worldwide for decades, and highly successfully. You should note that we offer a full money back guarantee, including return postage, on any item that proves unsatisfactory.
We hope you’re keeping well in these difficult times and can continue your comic collecting hobby. ‘See’ you next Saturday with new stock updates.